They’re responsible for managing your webinars from start to finish and ensuring they are a success – there’s a lot riding on these guys and they wouldn’t have it any other way! Our Managed Webinar Team is experienced, professional and passionate and they’re there to guide and advise you along every step of your webinar journey.

Take a look below to get to know this talented group who will make sure your next event is a success.



Gianno Punla
Gianno has been part of the Redback family for over two years and has over six years’ experience in the digital events industry. He is creative and process driven, always going above and beyond to exceed client expectations. His favourite part of being an Online Event Manager is the ability to work with individuals from a vast range of industries which allows him to continue learning and growing as no two days are ever the same!


Chona Gomez
Chona has over ten years of experience in customer service. Her passion lies in ensuring each client receives a tailored service, with a focus on delivering simplicity and peace of mind. She has a wealth of experience in coaching and leading teams, equipping her with the expert skillset needed to train presenters and mentor clients along their webinar journey.

P.s: She also makes an absolutely killer sans rival (butter wafer cake) – very talented indeed!


Ronald Estepa
Having been at Redback for two years, Ronald loves interacting with passionate customers and assisting them in achieving their goals. He started his journey with us in Sydney but moved down to Melbourne to help set-up shop and be a Redback pioneer in Victoria. He has also completed a Bachelor of Arts majoring in Psychology and his favourite part of his job at Redback is being surrounded by a great team!


Cassandra Phu
Diligent and organised, the always smiling Cassandra prides herself on delivering outstanding customer service each and every time. Having joined Redback in early 2016 after completing a Bachelor in Business Management, she has excelled in delivering high quality events and ensures her clients are supported every step of the way.

Meet the entire Redback Family
Meet our Leadership Team

  • Australian Veterinary Association

    Our members are located nationally which means that not all of them can attend our conferences and workshops. Webinars allowed us to bridge a gap and offer all of our members the opportunity to continue their professional development at an affordable cost.
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  • Sugar Research Australia

    There is always going to be scepticism at first but it’s important to stand by your decision, cover all bases and ask the right questions…I truly believe that anyone starting to work with the Redback team should be confident in their expertise and exceptional service.
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  • AuSAE

    Webinars have really mixed things up and allowed us to do some much more with our content. They have made such a huge difference in making our programs more interactive and as a result our audience is more engaged!
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  • PCOA

    I love the flexibility webinars offer when it comes to viewing time and location. It’s aslo great that they can be archived and viewed repeatedly making it so easy for people to access content when are where they want to. This also allows us to re-purpose our webinars when needed which is great bonus.
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  • MHPN

    There is a certain intimacy about the webinar platform that enables people to think they are privy to what is really a special conversation and I think that really resonates with people.
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