Redback’s Leadership Team has more than fifty years of collective experience in the global conferencing industry. As remote collaboration technologies become commonplace our wealth of international expertise uniquely positions us to provide leading edge, locally supported products and services to the Australasian marketplace. 

This team is responsible for developing, implementing and achieving the strategic vision of the company and ensuring we stay true to our purpose – to deliver simplicity and peace of mind.


Jeff Downs, CEO
“Simply put – Redback Conferencing delivers simplicity and peace of mind. Everything that I do at Redback is designed to ensure that we exceed that promise.” View my LinkedIn Profile


Peter Matsumoto, CTO
“Unified conferencing technologies continue to roll out more robust offerings with enhanced features, system compatibility and easy to navigate interfaces putting distant collaboration in the hands of even the most technically averse users. As the conferencing market continues to evolve Redback is committed to remaining on the forefront of technology advancements.” View my LinkedIn Profile


Kiran Jassi, Customer Support & Delivery Director
““Technology can be overwhelming at the best of times so we like to keep it as simple as possible. In everything we do we put our customers first, if it doesn’t enhance your experience with us or make it easier for you to do business with Redback, we simply don’t do it. As we continue to evolve as a business, you can be sure that the Customer Support & Delivery team are working tirelessly to make sure each and every experience you have with us is a smooth and memorable one.” View my LinkedIn Profile


Sara Gonzalez, Marketing Director
“Redback stands for more – more than a company and more than a brand. The culture we’ve created and our commitment to customer excellence is evident in everything we do and is the reason we exist. is just one example of how we’re changing the way Australian’s meet, present and collaborate – to us it’s about more than just communicating the how and the why, it’s about informing, educating and inspiring.”
– View my LinkedIn Profile


  • Australian Veterinary Association

    Our members are located nationally which means that not all of them can attend our conferences and workshops. Webinars allowed us to bridge a gap and offer all of our members the opportunity to continue their professional development at an affordable cost.
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  • Sugar Research Australia

    There is always going to be scepticism at first but it’s important to stand by your decision, cover all bases and ask the right questions…I truly believe that anyone starting to work with the Redback team should be confident in their expertise and exceptional service.
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  • AuSAE

    Webinars have really mixed things up and allowed us to do some much more with our content. They have made such a huge difference in making our programs more interactive and as a result our audience is more engaged!
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  • PCOA

    I love the flexibility webinars offer when it comes to viewing time and location. It’s aslo great that they can be archived and viewed repeatedly making it so easy for people to access content when are where they want to. This also allows us to re-purpose our webinars when needed which is great bonus.
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  • MHPN

    There is a certain intimacy about the webinar platform that enables people to think they are privy to what is really a special conversation and I think that really resonates with people.
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