In these uncertain times, nothing shows your customers they are important than asking for their opinion and acting accordingly.
In this webinar we discuss tips on:
- Customer Feedback – What is it and why it matters
- Connecting with what the customer is truly expressing
- Receiving valuable feedback and incorporating it into your business
- Customer Experience is the new battlefield – Don’t get left behind
You can also discover our other webinars by clicking the links below:
- Conference Contingency: What’s your Plan B?
- The Impact of COVID-19 on Associations
- Online CPD: Ideas and Tips to Grow Professionalism